Refund Policy

Refund Policy – Notiqoo by Amberpath LLP

At Amberpath, we stand behind the quality and functionality of our products, including Notiqoo. Customer satisfaction is important to us, and we are committed to resolving any issues you may encounter. However, if the product does not meet your expectations under specific conditions, we offer a refund within our policy terms.

Please Note: We offer a free version of the plugin and a fully functional demo site so you can evaluate the plugin and confirm that it meets your requirements before purchasing.

We strongly recommend using these resources for testing and evaluation. Purchasing the Pro version solely for testing purposes and subsequently requesting a refund is unnecessary and may be avoided by evaluating the free version and demo beforehand.

30-Day Refund Guarantee

We offer a 30-day refund policy for all purchases made through our website notiqoo.com. If you’re unsatisfied or experience an issue that renders Notiqoo unusable, we may consider a refund request, provided the following conditions are met.

Refund Conditions

Refunds will be granted at our sole discretion and only if all of the following conditions are met:

  1. The request is made within 30 days from the date of purchase.
  2. You are unable to install or use the plugin due to a functional issue.
  3. You have contacted our support team and allowed us reasonable time to address and resolve the issue.
  4. The issue is not caused by third-party plugins, themes, or external code. Compatibility should be checked using the free version of Notiqoo, available on our website.
  5. The refund does not apply to:
    • Plugin upgrades
    • Subscription renewals
    • Feature requests or unmet expectations not explicitly stated on the product page

Before purchasing, we encourage you to:

Refund Processing

If eligible, your refund will be processed with a 5% deduction from the total amount to cover payment gateway transaction charges.

To request a refund:

  • Send an email to [email protected]
  • Use the registered email address
  • Include your Order ID

Functionality Disclaimer

Refunds are not provided for missing functionality that was not advertised on the product sales page. However, we are open to feature suggestions and may add them at no cost based on feasibility.

How to Cancel Your Plugin Subscription

If you wish to cancel your subscription:

  1. Log in to your Notiqoo account
  2. Navigate to your Account Profile
  3. Click on the Subscriptions menu
  4. In the Action menu, click Cancel

If you have any questions regarding this policy or need help with a plugin issue, please contact our support team.

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