$ USD
  • $ USD
  • ₹ INR
Business Growth

Houseboat Operator Cut Enquiry Drop-offs by 55%

Turning WhatsApp chats into confirmed bookings for a premium houseboat business in Alleppey.

WhatsApp Conversations
per Month
0 +
Faster Guest
Response
0 %
Booking
Conversion Rate
0 X

Company Overview

Business Name: Alleppey Houseboat Club
Industry: Tourism & Travel (Luxury Houseboat Bookings)
Location: Alappuzha, Kerala, India
Business Type: Service-based booking company
Website Platform: WooCommerce Store
Communication Tool: Notiqoo (Free → Pro)
Alleppey Houseboat Club is a well-known houseboat booking company in Kerala, offering premium houseboat experiences to domestic and international travelers.
Their business heavily depends on quick enquiry handling, instant confirmations, and timely follow-ups to convert leads into confirmed bookings.

Initial Communication Setup (Before Notiqoo)

Initially, Alleppey Houseboat Club relied entirely on email communication for:
  1. Customer enquiries
  2. Booking confirmations
  3. Follow-ups
  4. Customer support
While email worked in the early stage, it slowly became a limitation as enquiry volume increased through their WooCommerce store.

Challenges Faced (Before WhatsApp)

As the business grew, several communication challenges started affecting conversions:
  1. Slow response time – emails were checked manually
  2. Low email open rates – many customers ignored or missed emails
  3. Delayed booking confirmations – customers waited too long
  4. Manual follow-ups – increased staff workload
  5. Lost enquiries – customers moved to competitors who responded faster
For a tourism business where customers expect instant replies, email was no longer effective.

Problems Identified

After analysing the situation, the team identified key problems:
  1. Email was not suitable for real-time customer communication
  2. No instant channel for high-intent booking enquiries
  3. Poor engagement compared to modern messaging platforms
  4. No automation for WooCommerce booking updates
  5. Difficulty managing multiple enquiries at the same time
They needed a faster, more personal, and automated communication channel.

The Solution Plan – Moving to WhatsApp with Notiqoo

To solve these issues, the team planned to:
  1. Shift communication from email to WhatsApp
  2. Automate WooCommerce booking notifications
  3. Respond instantly to enquiries
  4. Reduce manual work
  5. Improve booking conversions
After evaluating options, they chose Notiqoo, a WooCommerce WhatsApp integration plugin built on the official WhatsApp Cloud API.

Implementing Notiqoo on WooCommerce

After installing Notiqoo on their WooCommerce store:
  1. Customer enquiries started reaching WhatsApp instantly
  2. Booking confirmations were sent automatically via WhatsApp
  3. Follow-up messages became automated
  4. Customers felt more confident and engaged
WhatsApp quickly became the primary communication channel.

Early Results After Switching to Notiqoo

Within a short time, the impact was clearly visible:
  1. Faster enquiry responses
  2. Higher customer engagement
  3. Increased trust through instant WhatsApp confirmations
  4. Better enquiry-to-booking conversion
  5. Reduced dependency on email
This proved that WhatsApp was far more effective than email for their business.

Scaling Further – Upgrading to Notiqoo Pro

As enquiry volume continued to grow, Alleppey Houseboat Club needed:
  1. Live WhatsApp chat
  2. Better handling of multiple enquiries
  3. Real-time conversations
  4. Advanced automation for WooCommerce
To support this growth, they upgraded to Notiqoo Pro.

How Notiqoo Pro Transformed Operations

With Notiqoo Pro, the business achieved:
  1. Live WhatsApp chat for real-time customer support
  2. Faster decision-making by customers
  3. Better lead qualification
  4. Reduced manual follow-up workload
  5. A fully WhatsApp-first WooCommerce communication system
This upgrade became a major growth milestone.

Measurable Results After Using Notiqoo Pro

After implementing Notiqoo Pro, Alleppey Houseboat Club achieved:
  1. 40% increase in confirmed bookings
  2. 3,000+ WhatsApp messages handled every month
  3. Response time reduced from hours to seconds
  4. 70% reduction in manual follow-up work
Today, their WooCommerce store runs on a stable, automated WhatsApp communication system.

Customer Statement

“We initially relied only on email, but switching to Notiqoo for WhatsApp was one of the best decisions we made.
 We saw quick growth in bookings, and upgrading to Notiqoo Pro gave us live chat and better control.
 Today, WhatsApp helps us convert almost every genuine lead efficiently.
 Choosing Notiqoo and upgrading to Pro played a major role in our company’s growth.”
 — Team Alleppey Houseboat Club

Why This Strategy Worked

  1. Right shift from email to WhatsApp
  2. Faster and automated customer communication
  3. Live WhatsApp chat for real-time conversations
  4. Seamless WooCommerce integration
  5. Scalable growth using Notiqoo Pro

Use Case Summary

This case study highlights how a WooCommerce-based tourism business transformed customer communication by switching from email to WhatsApp.
By using Notiqoo and upgrading to Notiqoo Pro, Alleppey Houseboat Club improved:
  1. Booking conversions
  2. Customer trust
  3. Response speed
  4. Operational efficiency

Final Takeaway

If your WooCommerce business depends on enquiries, bookings, and follow-ups,

 Notiqoo helps you grow faster by turning WhatsApp into your strongest conversion channel.

Check Next Story

Business Growth

Houseboat Operator Cut Enquiry Drop-offs by 55%

Turning WhatsApp chats into confirmed bookings for a premium houseboat business in Alleppey.

WhatsApp Conversations
per Month
0 +
Faster Guest
Response
0 %
Booking
Conversion Rate
0 X
Read Full Story